Shipping Policy

Standard Shipping

• Cost: Free on all orders
• Delivery Time: 3-5 business days
• Carrier: Canada Post or FedEx
• Service Area: All Canadian provinces and territories

Express Shipping

• Cost: $25 CAD
• Delivery Time: 1-2 business days
• Carrier: FedEx Priority or Canada Post Xpresspost
• Service Area: Major Canadian cities and surrounding areas

Standard International

• Cost: Calculated at checkout based on destination and package weight
• Delivery Time: 7-14 business days
• Carrier: DHL or FedEx International
• Service Area: Available to most countries worldwide

All orders are processed within 1-2 business days (Monday through Friday, excluding holidays) from the time of purchase. You will receive a confirmation email with tracking information once your order has been shipped.

Processing Schedule

• Monday - Friday: Orders placed before 2 PM EST are processed same day
• Weekend Orders: Processed on the next business day
• Holidays: Processing times may be extended during peak seasons and holidays

Once your order ships, you will receive a confirmation email with tracking information. You can track your package's status and estimated delivery date through:

• Your order confirmation email
• Your account dashboard on our website
• Contacting our customer service team

Shipping Restrictions

• We cannot ship to P.O. boxes
• Some remote locations may require additional delivery time
• International customers are responsible for any customs duties or taxes

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit:

• Contact our customer service team immediately
• We will work with the carrier to locate your package
• If necessary, we will process a replacement order or refund